The RevSearch Blog

RevOps Insights for PE & VC-Backed Companies

Building the RevOps Function Kimberly Holcomb Building the RevOps Function Kimberly Holcomb

CRM Admin vs. RevOps Leader: Why the Distinction Matters When Hiring

A CRM admin keeps your system clean and builds the reports you ask for. A RevOps leader tells you why the numbers behave the way they do and what to do about it. They often work in the same tools, which is exactly why companies confuse them on the job description, and for PE-backed companies on a compressed timeline, that mix-up is one of the most expensive hiring mistakes.

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Building the RevOps Function Kimberly Holcomb Building the RevOps Function Kimberly Holcomb

Customer Success Ops: The RevOps Hire That Compounds Net Revenue Retention

The cheapest growth dollar in a PE-backed SaaS company is the customer it already convinced. Customer Success Ops is the function that operationalizes that math, turning renewals and expansion into something the business can forecast and improve. Here's when the role earns its seat, and the operator profile to look for.

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Operator DNA Kimberly Holcomb Operator DNA Kimberly Holcomb

Business Acumen for RevOps Leaders: How to Tell If Your Next Hire Can Actually Hold Their Own in the Boardroom

Analytical depth and tactical execution have natural test surfaces. Business acumen for RevOps leaders doesn't, which is why it's the trait most often assumed instead of evaluated in a hire. Here's what it actually means in the seat, why it's distinct from data fluency, and how to evaluate for it deliberately.

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